Organizational Culture And Values
The culture of your organization is essentially its “personality,” usually defined by your company’s beliefs, its traditions, and core values are. Your organization’s culture is a key competent to providing high-quality services for your consumers, as it not only molds your administration and employees (namely their behavior), but it also determines how your customer’s will interpret your busy and respond to situations your company presents. Now, you still may be wondering why your organization’s culture and values are important. Why do you need them?
Well, values are a critical cornerstone of every organization whether they’re aware of it or not. Your company’s values are what is important to them—what they strive to achieve each and every day. Usually, this tends to resolve around how you interact with both your customer and fellow employees. Through this your business is able to motivate specific mannerisms and underline how each individual should approach their work ethic.
These values that you set forth will also play a vital role in the development of your company policy (in fact, your values essentially are your company’s policy. At the very least, they are the founding layers of it). You company’s policy, in turn, is the operational lifeblood of your organization. It determines the rules and processes individuals are meant to follow, and informs your administration and employees how they are\should interact with each other on both a private and professional level. Every organization in the known world has policies, and these are derived from the prime values of the business in question.
Organizational culture also plays a heavy role in the expansion of the organization. It assist administrators in deciding who to hire, as they’ll be looking for someone who “fits in well” with the standards set forth by company policy. They’ll be looking at individuals who share similar values to the organization and adapt well to the atmosphere of the work place. If a company’s core value is the love of the color blue, chances are they aren’t going to hire someone who detests the color.
Simply put, your organization culture and core values essentially determine who and what your business is to the people you represent. While some cultures can be incredibly strict (as seen in major corporations), others are warm and friendly (smaller, local businesses). In both cases, their culture and values helped mold them from the ground up.
A positive workplace culture leads to increased productivity, better employee morale and the ability to keep skilled workers. Negative attitudes in the workplace, particularly when they are displayed by management or the small business owner, can have a dramatic impact on the entire workforce. Taking the steps to ensure that a positive culture is present in the workplace will go a long way towards keeping your organization running smoothly and keeping your employees happy.
1. Create a clear vision statement for your company. Employees like to know that the job they are doing is making a difference. By creating a vision statement about where you want your company to be in the future and how you want it to make the world a better place creates an air of striving for betterment in the workplace. This lays the foundation for a positive work culture.
2. Look for positive attitudes while hiring. Negative people can quickly sour an entire workplace. When hiring employees, look for a friendly smile and an upbeat disposition. Ask questions of new hires to determine how they handle conflict and interactions with others. If you already have negative employees on staff, take them aside to discuss their attitudes and make it clear that you are creating a positive work culture and negativity will not be tolerated.
3. Make an open-door policy. When the boss is inaccessible and distant to employees, they may not feel as though their opinions matter. Establish an open-door policy and encourage interaction with employees. Ask their opinions, listen to what they have to say and remember to be positive in your dealings with them.
4. Engage your employees in daily operations of the company. Employees may not realize the good that the company is doing behind closed doors. Keeping them informed about exciting new changes or new horizons will help them stay engaged in the company and feel more positive about the future. Be honest and open with your employees.
5. Let your employees know they are appreciated. Employees who are not recognized for the work they do can feel as though their work is unappreciated. Establish reward systems for excellent performance and never forget to thank an employee for a job well done.
About the Author
Kate McFarlin is a licensed insurance agent with extensive experience in covering topics related to marketing, small business, personal finance and home improvement. She began her career as a Web designer and also specializes in audio/video mixing and design.
- Comstock/Comstock/Getty Images
Suggest an Article Correction